Privacy and Cookie Policy

At Card Fiends, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our online store and engage with our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you visit our site, place an order, or interact with us. This information may include:

Personal Information: Name, email address, mailing address, phone number, payment information, and any other details you provide when creating an account or making a purchase.
Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device type, and website usage data to improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To fulfill your orders, process payments, and deliver products to the correct address.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance related to your account or orders.
Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and other marketing materials about new products, sales, or special offers. You can opt out of these communications at any time.
Website Improvement: To analyze website usage, troubleshoot issues, and enhance your shopping experience.

3. Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

Payment Processing: We work with secure payment processors to handle transactions. These third parties may collect necessary information to complete the payment process but are bound by strict confidentiality agreements.
Shipping & Delivery: We may share your address with shipping carriers to fulfill your order.
Legal Compliance: In rare cases, we may disclose your personal information to comply with legal obligations, such as in response to a subpoena, court order, or government investigation.

4. Data Security

We implement a variety of security measures to ensure the protection of your personal information. These measures include encryption, secure servers, and other best practices to protect against unauthorized access, alteration, or disclosure.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee 100% security, but we are committed to safeguarding your information as best as we can.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small files stored on your device that help us improve functionality, remember preferences, and personalize your experience. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the site.

6. Your Choices and Rights

You have the right to:

Access: Request access to the personal information we hold about you.
Update: Request that we update or correct any inaccurate information.
Delete: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

Card Fiends
Email: cardfiends1@gmail.com
Phone: 07809832013
Address: 15 Waldeck Road, London, W4 3NL

Thank you for trusting us with your personal information!